Improving Access to Government Services with Xerox® DocuShare®

The Pennsylvania Department of Human Services needed to overhaul their traditional, paper-based processes to continue providing care and support to the state’s most vulnerable citizens. Read the case study to see how Xerox® DocuShare® helped.

With Xerox® DocuShare®, the agency was able to store forms for all county assistant offices throughout the state and automate changes to forms for greater consistency.

Read the case study



  • 78,000 claims processed annually
  • 90% decrease in claims processing time
  • Approximately 3,000,000 documents currently stored in DocuShare®
  • Greater security for citizens’ personally identifiable information
  • Federal audits can be addressed at a moment’s notice with instant access to information
  • Information overload and network traffic have been reduced due to simplified document upload and access
  • Workflow automation ensures payment and services are delivered in a timely manner — even during natural disasters

See how Xerox® DocuShare® can help your organization manage your content and processes more effectively.

Contact Us

Nous contacter

Infos sur la gestion de contenu d'entreprise

Consultez des PDF, vidéos, infographies, etc. sur ce thème.