Xerox Remote Services Security White Paper v2.0 (PDF 501.6K) January 13, 2017
Description of system components, interoperability, and features available for securing Xerox Remote Services within Xerox products. It is intended to serve as a guide for deploying Xerox Remote Services within a network environment
Microsoft Windows XP End of Support: What You Need to Know V1.0 (PDF 203.3K) November 09, 2015 IMPORTANT SUPPORT INFORMATION This document details the Xerox Products affected by both the End Of Life of Microsoft Windows XP on standalone Digital Front Ends (EFI FIERY AND CREO) and Microsoft Windows XPe (XP embedded) controllers on CF devices.
Vulnerability Management and Disclosure Policy (PDF 204.2K) October 05, 2015
This document details the process and policy used in discovery and remediation of vulnerabilities in Xerox and open source software. The new release is to allow for re-branding of the document.
Xerox Security Patch Criticality Ratings V2.3 (PDF 283.5K) August 20, 2015
This document describes the Security Patch Rating system used for security patches to Xerox products (as of December 2007). The new version is a re-branding of the original.
On Sept 25th, media sources announced security vulnerabilities in the Bash shell software (aka Shellshock). Understandably, Xerox customers are concerned about these vulnerabilities.
Unix and Unix-derived systems like Linux and Mac OS X are vulnerable to these attacks since they use Bash as the default command shell. The FreeFlow Print Server (FFPS) includes the Solaris Operating System, which is potentially affected since it includes the Bash shell.
A document addressing this vulnerability and describing a tool for updating FreeFlow Print Server has been posted to the URL www.xerox.com/security.
Xerox and Cisco Partnership Frequently Asked Questions (PDF 1.6M) March 05, 2012
Xerox has received questions about the partnership between Xerox and Cisco and the security features this will add to Xerox products. We have compiled these questions and answers into a document. It can be accessed here.
Internal Hard Drive File Security for Phaser Printer Models (PDF 1.3M) June 23, 2010
This document details the types of data stored on the internal hard disk and describes how to use both the Secure File Overwrite feature and the Automatic File Deletion feature. It also contains instructions on setting security features. This document applies to a variety of Phaser models. For a complete list, see inside the document.